Help Center

You can place an order directly through sigmalifestyle.co. Simply add products to your cart and follow the checkout process.

Sigma accepts various payment methods including Cash on Delivery (COD), bank transfers, and online payments through secure gateways.

Orders cannot be modified once placed. If you need to cancel, contact customer support immediately before dispatch.

Typically, orders are delivered within 3–5
working days. Delivery times may vary based on location and logistics.

Currently, Sigma Lifestyle ships within Pakistan only.

Once your order is shipped, you’ll receive a
tracking number via email or SMS.

Returns are only accepted for defective items. Customers must file a return within 7 days of receipt.

Customers bear the return shipping cost, except for faulty items returned within 7 days.

Refunds are processed once the returned product is inspected and approved. It may take 7–10 business days.

Customers are responsible for checking compatibility before purchase. Compatibility issues are not covered under warranty.

Yes, like all rechargeable batteries, performance may decline with usage. This is normal and not covered under
warranty.

Yes, products come with a manufacturing
warranty. Details vary by item—please check product pages or warranty
policy.

No, but having an account helps you track orders and manage your preferences.

You can email support@sigmamobiles.com or call +92 311 11 SIGMA.

Visit the Warranty Claim page and submit the required details including invoice, product information, and reason for claim.